Client

Norway’s largest manufacturer and supplier of plastic pipe systems

Goal

To design and deliver an intuitive heating cable management system with a mobile app for efficient setup, monitoring, and troubleshooting in frost protection systems.

Service

Product Development, Mobile App Integration, and IoT Engineering

Challenge

They needed a comprehensive solution to address the following:

  • Manual Complexity: Simplifying the setup process for heating cables and temperature regulation.
  • Real-Time Monitoring: Enabling users to monitor operational data without physical interaction with the switch.
  • Error Management: Providing actionable error notifications to reduce downtime and ensure smooth operations.
  • Access Security: Offering tiered access levels to prevent unauthorized changes to critical settings.
  • Future Proofing: Ensuring the system can adapt to updates and advancements through firmware upgrades.

Timeline

12 Months (Completed)

Outcome

Technostacks collaborated with the manufacturer to create a system integrating BLE-enabled devices with a powerful mobile app. The solution streamlined heating cable management and enhanced user experience by offering effortless configuration, monitoring, and troubleshooting.

Brief

Norway’s largest manufacturer and supplier of plastic pipe systems partnered with Technostacks to modernize frost protection for isothermal water and pressure drainage systems. The system paired with a mobile app provided users an effortless way to configure, monitor, and maintain heating cables. The solution reduced operational complexities and enhanced system reliability by automating processes and enabling remote management.

Challenges

  • Setup Simplification: Designing a user-friendly process for configuring cable type, length, and temperature limits.
  • Data Visibility: Ensuring users can monitor critical operational data remotely.
  • Error Resolution: Offering clear and actionable error messages to reduce troubleshooting time.
  • Controlled Access: Restricting advanced settings to authorized personnel to maintain system integrity.
  • Device Maintenance: Facilitating firmware updates to future-proof the system.

Solution

Technostacks delivered an end-to-end IoT-based solution, comprising a BLE-enabled switch and a feature-rich mobile app.

Key features included:

  • Configuration Wizard: Simplified setup with step-by-step cable and temperature selection.
  • Real-Time Monitoring: Displayed temperature, boost time, and power output for enhanced visibility.
  • Error Alerts: In-app notifications with guided fixes for common issues like sensor failures.
  • Secure Access: Multiple user levels for tailored control and functionality.
  • Firmware Management: Enabled one-click updates through the mobile app.

Impact

  • Efficiency: Reduced manual efforts in setup and maintenance, saving time for users.
  • Convenience: Enabled remote management and troubleshooting from iOS and Android devices.
  • Reliability: Improved system uptime with proactive error handling and firmware updates.
  • Security: Ensured system integrity with controlled access levels.